Most purchases are delivered within seconds to a few minutes after payment is completed.
In rare cases, it can take a little longer:
Busy networks may need extra time to confirm transactions.
Card issuers sometimes flag crypto-related payments—especially first-time ones—which can cause temporary holds or rejections that look like delays.
If you don’t see your asset after about five minutes, contact support and we’ll take a look. Include your order ID and any relevant screenshots to help us investigate quickly.