Do I always need to complete KYC?
No. You’ll only be asked if it’s required for your first qualified purchase. If you don’t see a prompt, you can continue without it.
How long does KYC take?
Most verifications finish in a few minutes. In some circumstances, it may take longer.
Is it one-time?
For most customers, yes. You generally won’t be asked again unless your limits or circumstances change.
What documents are accepted?
Usually a government-issued, unexpired ID (passport, driver’s license, national ID). Sometimes proof of address may also be required, depending on your location.
What if my verification fails?
You can retry with a clearer photo or a different document. If you’re still stuck, contact support and we’ll assist.
Who processes KYC for ONCHAIN®?
KYC checks are handled by our third-party provider, Sumsub, which specializes in secure identity verification. You may review Sumsub’s Privacy Policy for details on how they process KYC data.
How is my data handled?
Your KYC information is used only for compliance and security checks, including AML/CFT screening, and is stored securely with restricted access.
Disclaimer: Nothing in this article is financial advice. On-chain activity carries risk. Do your own research and only spend what you can afford to lose.